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This document (together with the documents referred to within it) describes the terms and conditions on which you may make use of our website.
By checking the box labeled “I’ve read and accept the terms & conditions” on our website, you confirm acceptance of these terms. If you do not confirm acceptance of these terms, you will not be able to purchase a Trade-BOOST or a DIY-BOOST membership card, nor become a TTPG member.
(A) This agreement applies as between you, the user of this website and The Trade Purchasing Group Ltd (TTPG), the owner(s) of this website. Your agreement to comply with and be bound by Clauses 1 – 3, 5 – 9, the relevant sub-Clauses of 11 and 12 – 20 of these terms and conditions is deemed to occur upon your first use of the website. Clauses 4, 10 and the relevant sub-Clauses of 11 apply only to paid content and subscriptions. If you do not agree to be bound by these terms and conditions, you should stop using the Website immediately.
(B) This Website, www.thetradepurchasinggroup.co.uk, is owned and operated by The Trade Purchasing Group Ltd, a limited company registered in United Kingdom, Number: 10866828, whose registered (and main office) address is 20-22 Wenlock Road, London N1 7GU.
(C) We are registered with the Information Commissioner’s Office (ICO), Registration No. ZA432006.
1.1. In these terms and conditions, unless the context otherwise requires, the following expressions shall have the following meanings:
“Account/Membership Account” means collectively the personal information, payment information and credentials used by users to access the paid content and/or use certain areas and features of our website.
“Business/Working Day” means any day (other than a Saturday or Sunday and Bank Holidays) on which ordinary banks are open for their full range of normal business in the UK.
“Calendar Days” means any day, including Saturday, Sunday and days on which ordinary banks are shut for their full range of normal business in the UK.
“Content” means any text, graphics, images, audio, video, software, data compilations and any other form of information capable of being stored in a computer that appears on or forms part of this website.
“Cookie” means a small text file placed on your computer or device by our website when you visit certain parts of our website and/or when you use certain features of our website.
“DIY-BOOST Cards” means membership cards issued by TTPG to identify its DIY-BOOST members; used to retrieve DIY-BOOST Preferential Discounts when purchasing their goods and/or services from our Merchant Partners.
“DIY-BOOST Members” means non-trade, retail members of TTPG, who hold an active DIY-BOOST Membership Plan. These members will only qualify for the DIY-BOOST Preferential Discounts.
“Members only area of website” means those areas of the website that are accessible only when visitors hold an account and an active Membership Plan.
“Membership Card” means cards issued by TTPG to its members as proof of membership.
“Membership Plan” means the type of membership purchased in order to become either a Trade-BOOST or a DIY-BOOST member. This entitles the purchaser to become a member of TTPG, activate their Account, gain immediate access to paid content, and receive membership card(s) to purchase goods and/or services under the terms of the Preferential Discount Agreements.
“Membership Types” relates to the two types of membership: either Trade-BOOST or DIY-BOOST.
“Merchant Partner (MP)” relates to merchants who have been selected by TTPG to enter into, and participate in, this Scheme for the provision of goods and/or services to TTPG members as detailed in the Preferential Discount Agreement.
“Paid Content” means the website content accessible only to TTPG members who hold an active Membership Plan. Access to paid content will be made available immediately upon the creation of an account and the payment of a subscription fee.
“Personal Data” means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to us via our website. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”).
“Preferential Discount” means the discounts as defined by the Preferential Discount Agreement and the Discount Schedule. These discounts must be exclusive to TTPG members and beyond those offered to non-TTPG members. Merchant Partners can use the Discount Schedule to offer and assign specific Preferential Discounts tailored to suite their Trade and/or DIY customer base.
“Preferential Discount Agreement” means the Agreement negotiated and agreed between TTPG and the Merchant Partner. It stipulates precisely the terms of the Preferential Discounts offered by the Merchant Partner to TTPG members.
“Scheme” means the Preferential Discount Agreement where “Trade-BOOST” and “DIY-BOOST” card holders purchase goods and/or services from our Merchant Partners at the Preferentially Discounted prices.
“Services” means collectively any online facilities, tools, services or information that TTPG makes available through its website either now or in the future.
“Subscription Fee” means a sum of money paid by users to purchase a Membership Plan. This payment may be repeated to activate subsequent subscriptions without limitation.
“Subscription Period”means the period for which a Membership Plan has been purchased and may refer to one, two or three years accordingly.
“System” means any online communications infrastructure that TTPG makes available through the website either now or in the future. This includes, but is not limited to, web-based email, forums, live chat facilities and email links.
“Trade-BOOST Cards” means membership cards issued by TTPG to identify its Trade-BOOST members; used to retrieve Trade-BOOST or DIY-BOOST Preferential Discounts when purchasing their goods and/or services from our Merchant Partners.
“Trade-BOOST Members” means TTPG members who are professional trade workers, such as independent builders and small contractors, and hold an active Trade-BOOST Membership Plan. These members will qualify for both the Trade-BOOST and the DIY-BOOST Preferential Discounts.
“TTPG Members (Members)” means all who hold an active TTPG Membership Plan (either Trade-BOOST or DIY-BOOST) and are therefore entitled to access paid content and use their membership cards to purchase goods and/or services under this Scheme.
“TTPG/The Trade Purchasing Group” means The Trade Purchasing Group Ltd, a limited company registered in United Kingdom, number: 10866828, whose registered (and main office) address is 20-22 Wenlock Road, London N1 7GU.
“Website” means the website that you are currently using, i.e.
and any sub-domains of this site unless expressly excluded by their own terms and conditions.
“We/Us/Our” means The Trade Purchasing Group Ltd (TTPG).
“You/Your” means any individual using our website and/or our services.
2.1. Subject to the exceptions in Clause 5 of these terms and conditions, all content included on the website, unless uploaded by users, including, but not limited to, text, graphics, logos, icons, images, sound clips, video clips, data compilations, page layout, underlying code and software is the property of TTPG, or our affiliates. By continuing to use the website you acknowledge that such material is protected by applicable United Kingdom and International intellectual property and other laws.
2.2. Material from the website may be re-used without written permission where any of the exceptions detailed in Chapter III of the Copyright Designs and Patents Act 1988 or those detailed in Clauses 3 and 4 of these terms and conditions apply.
3.1. Subject to the provisions of this Clause 3, you may print, reproduce, copy, distribute, store or in any other fashion re-use free content from the website for personal, commercial or educational purposes only unless otherwise indicated on the website. Specifically you agree that:
3.1.1. You will not systematically copy free content from the website with a view to creating or compiling any form of comprehensive collection, compilation, directory or database unless given our express written permission to do so; and
3.1.2. You may, as a student of a recognised learning establishment, use the free content of the website for educational purposes provided an appropriate reference is given for all free content so applied using a suitable referencing system of your choice or as stipulated by your learning establishment; and
3.1.3. Employees of learning establishments may use the free content of the website for teaching purposes.
4.1. Payment of a subscription fee grants you a licence to use all paid content on the website for the duration of your subscription. You may use such content in the following ways:
4.1.1. for personal purposes; or
4.1.2. for commercial purposes; or
4.1.3. for educational purposes.
4.2. Under such a licence, you agree that:
4.2.1. you will not systematically copy paid content from the website with a view to creating or compiling any form of comprehensive collection, compilation, directory or database unless our given express written permission to do so; and
4.2.2. you may, as a student of a recognised learning establishment, use the paid content of the website for educational purposes provided an appropriate reference is given for all content so applied using a suitable referencing system of your choice or as stipulated by your learning establishment; and
4.2.3. Employees of learning establishments may use the paid content of the Website for teaching purposes.
5.1. Where expressly indicated, certain content and the intellectual property rights subsisting therein belongs to other parties. This content, unless expressly stated to be so, is not covered by any permission granted by Clauses 3 and 4 of these terms and conditions.
6.1. This website may contain links to other sites. Unless expressly stated, these sites are not under the control of TTPG or our affiliates. We assume no responsibility for the content of such websites and disclaim liability for any and all forms of loss or damage arising out of the use of them. The inclusion of a link to another site on this website does not imply our endorsement of the sites themselves or of those in control of them.
7.1. Those wishing to place a link to this website on other sites may do so only to the home page of the site without our prior permission. Deep linking (i.e. links to specific pages within the site) requires our express permission. To find out more please contact us by email at:
8.1. When using any system on the website you should do so in accordance with the following rules:
8.1.1. you must not use obscene or vulgar language; and
8.1.2. you must not submit content that is unlawful or otherwise objectionable. This includes, but is not limited to, content that is abusive, threatening, harassing, defamatory, ageist, sexist or racist; and
8.1.3. no Content that is intended to promote or incite violence; and
8.1.4. it is advised that submissions are made using the English language as we may be unable to respond to enquiries submitted in any other languages; and
8.1.5. the means by which you identify yourself must not violate these terms and conditions or any applicable laws; and
8.1.6. you must not engage in any form of commercial advertising. This does not prohibit references to businesses for non-promotional purposes including references where advertising may be incidental; and
8.1.7. you must not impersonate other people, particularly employees and representatives of TTPG or our affiliates; and
8.1.8. you must not use our system for unauthorised mass-communication such as “spam” or “junk mail”.
8.2. You acknowledge that TTPG reserves the right to monitor any and all communications made to us or using our System.
8.3. You acknowledge that TTPG may retain copies of any and all communications made to us or using our system.
8.4. You acknowledge that any information you send to us through our system may be modified by us in any way and you hereby waive your moral right to be identified as the author of such information. Any restrictions you may wish to place upon our use of such information must be communicated to us in advance and we reserve the right to reject such terms and associated information.
9.1. In order to become a member and to access paid content on this website and to use certain other parts of the system you are required to create an Account which will contain certain personal details which may vary based upon the type of membership that you choose. By continuing to use this website you represent and warrant that:
9.1.1. all information you submit is accurate and truthful; and
9.1.2. you have permission to submit Payment Information where permission may be required; and
9.1.3. you will keep this information accurate and up-to-date.
Your creation of an Account is further affirmation of your representation and warranty.
9.2. Sharing of accounts is not permitted unless we expressly authorise it in writing. You are required to keep your Account details confidential and must not reveal your username and password to anyone. If you use a shared computer, it is recommended that you do not save your Account details in your internet browser.
9.3. When choosing your username you are required to adhere to the terms set out above in Clause 8. Any failure to do so could result in the suspension and/or deletion of your Account.
10.1. You are required to pay a subscription fee on the date that you activate your subscription. Your credit/debit card will be billed once on activation and will not be billed again unless you choose to renew your subscription.
10.2. Your first payment will be at the price advertised on the website. TTPG reserves the right to change subscription fees from time to time and any such changes may affect the price of subsequent renewals. TTPG reserves the right to make any special offers to any customers as we alone deem appropriate.
10.3. No part of the website constitutes a contractual offer capable of acceptance. Your order for a subscription constitutes a contractual offer that we may, at our sole discretion, accept. Our acceptance is indicated by us sending to you a subscription confirmation email. Only once we have sent you a subscription confirmation email will there be a binding contract between TTPG and you.
10.4. Subscription confirmations under sub-Clause 10.3 will be sent to you immediately upon your activation of a subscription and shall contain the following information:
10.4.1. Confirmation of the subscription payment; and
10.4.2. Fully itemised pricing for your subscription including, where appropriate, taxes and any other additional charges; and
10.4.3. The applicable times and dates for your subscription (including the commencement date and expiry date); and
10.4.4. A confirmation of your express request that the paid content is made available to you immediately and that this will constitute a waiver of your statutory right to cancel as detailed below in sub-Clause 10.5.
10.5. Provision of paid content shall commence immediately upon our confirmation of your subscription. When completing the subscription process, you will be required to expressly acknowledge that you wish the paid content to be available immediately. You will also be required to expressly acknowledge that by doing so, you will lose your statutory right to cancel your contract with TTPG as detailed below in sub-Clause 10.6.
10.6. If you are a consumer based within the European Union, you have a statutory right to a “cooling-off” period with respect to the purchase of certain goods and services. This period, if applicable, begins once the contract between TTPG and you is formed (as explained in sub-Clause 10.3) and ends at the end of 14 calendar days after that date. Under normal circumstances, the provision of paid content begins immediately upon our confirmation of your subscription. As set out in sub-Clause 10.5, by expressly requesting this, you waive your right to the cooling-off period and may not cancel the contract merely because you have changed your mind.
10.7. You may cancel at any time after subscribing, however subject to sub-Clause 10.8, no refunds can be provided and you will continue to have access to the paid content for the remainder of the subscription period you are currently in, up until the expiry date whereupon access will cease unless you choose to pay the subscription fee and reactivate your subscription.
10.8. If you subscribe in error you must inform us within 24 hours of subscribing and must not use the paid content during that time. If any use of paid content during this time period can be traced to your Account, however, no refund can be provided and you will continue to have access to the paid content (and use of your membership card) for the duration of the relevant subscription period.
11.1. Either TTPG or you may terminate your Account and (where relevant) your subscription. If we terminate your Account or subscription, you will be notified by email and an explanation for the termination will be provided. Notwithstanding the foregoing, we reserve the right to terminate without giving reasons.
11.2. If we terminate your Account as a result of your breach of these terms and conditions you will not be entitled to any refund.
11.3. If we terminate your account or subscription for any other reason, you will be refunded any remaining balance of your subscription fee. Such a refund will be calculated based upon the subscription fee being divided by the number of calendar days in the applicable subscription period and multiplied by the number of calendar days remaining until the end of the subscription period.
11.4. If we terminate your Account or subscription, you will cease to have access to paid content from the date of termination.
11.5. If you terminate your Account or subscription, you will continue to have access to paid content for the remainder of your subscription period as per sub-Clause 10.7.
13.1. In so far as the services or membership involve us in collecting, using, or holding or otherwise processing any data obtained from you which is personal data (including, but not limited to, your name and address), we shall only do so with your express consent and in accordance with any lawful instructions reasonably given by you from time to time, and the provisions of the EU General Data Protection Regulation “GDPR” (Regulation (EU) 2016/679) and your rights under that Regulation and these terms and conditions.
13.2. We may use your personal information as follows:
13.2.1. to administer or arrange membership and services for you and to offer or provide services to you; and
13.2.2. to process your payment for the services and membership.
13.3. We will not pass on your personal information to any other third parties without first obtaining your express permission.
14.1. We make no warranty or representation that the website will be compatible with all systems, or that it will be secure.
14.2. Whilst every reasonable endeavour has been made to ensure that all information provided on this website will be accurate and up to date, we make no warranty or representation that this is the case. We make no guarantee of any specific results from the use of our service.
14.3. No part of this website is intended to constitute advice and the content of this website should not be relied upon when making any decisions or taking any action of any kind.
14.4. Commercial use of the information on this website is permitted, however we make no representation or warranty that this content is suitable for use in commercial situations or that it constitutes accurate data and/or advice on which business decisions can be based.
14.5. When providing digital content to consumers (in this instance, the paid content), we are required to provide digital content that is of satisfactory quality, fit for any purpose made known to us (whether explicitly or implicitly), and in accordance with any descriptions (and pre-contract information) given by us. This includes any digital content we may subsequently modify. If we fail to comply with our legal obligations, consumers may be entitled to certain legal remedies including repair or replacement or price reductions. For full details of consumers’ legal rights, including those relating to digital content, please contact your local Citizens Advice Bureau or Trading Standards Office.
14.6. Whilst we exercise all reasonable skill and care to ensure that the website is secure and free of errors, viruses and other malware, you are strongly advised to take responsibility for your own internet security, that of your personal details and your computers.
14.7. If, as a result of our failure to exercise reasonable care and skill, any digital content from the website damages your device or other digital content belonging to you, you may be entitled to certain legal remedies. For more details concerning your rights and remedies as a consumer, please contact your local Citizens Advice Bureau or Trading Standards Office.
15.1. To the fullest extent permissible by law, we accept no liability to any user for any loss or damage, whether foreseeable or otherwise, in contract, tort (including negligence), for breach of statutory duty, or otherwise, arising out of or in connection with the use of (or inability to use) the website or the use of or reliance upon any content included on the website.
15.2. To the fullest extent permissible by law, we exclude all representations, warranties, and guarantees (whether explicitly or implicitly) that may apply to the website or any content included on the website.
15.3. If you are a commercial user, we accept no liability for loss of profits, sales, business or revenue; loss of business opportunity, goodwill or reputation; loss of anticipated savings; business interruption; or for any indirect or consequential loss or damage.
15.4. We exercise all reasonable skill and care to ensure that the Website is free from viruses and other malware. Subject to sub-Clause 14.7, we accept no liability for any loss or damage resulting from a virus or other malware, a distributed denial of service attack, or other harmful material or event that may adversely affect your hardware, software, data or other material that occurs as a result of your use of the website (including the downloading of any content from it) or any other site referred to on the website.
15.5. We neither assume nor accept responsibility or liability arising out of any disruption or non-availability of the website resulting from external causes including, but not limited to, ISP equipment failure, host equipment failure, communications network failure, natural events, acts of war, or legal restrictions and censorship.
15.6. Nothing in these terms and conditions excludes or restricts our liability for fraud or fraudulent misrepresentation, for death or personal injury resulting from negligence, or for any other forms of liability which cannot be excluded or restricted by law. For full details of consumers’ legal rights, including those relating to digital content, please contact your local Citizens’ Advice Bureau or Trading Standards Office.
15.7. In the event that any of these terms are found to be unlawful, invalid or otherwise unenforceable, that term is to be deemed severed from these terms and conditions and shall not affect the validity and enforceability of the remaining terms and conditions. This term shall apply only within jurisdictions where a particular term is illegal.
16.1. In the event that any party to these terms and conditions fails to exercise any right or remedy contained herein, this shall not be construed as a waiver of that right or remedy.
17.1. In the event of any conflict between these terms and conditions and any prior versions thereof, the provisions of these terms and conditions shall prevail unless it is expressly stated otherwise.
18.1. A person who is not party to these terms and conditions shall not have any rights under or in connection with these terms and conditions under the Contracts (Rights of Third Parties) Act 1999.
19.1. All notices/communications shall be given to us by email at:
Such notice will be deemed received the day of sending if the email is received in full on a business day and on the next business day if the email is sent on a weekend or public holiday.
19.2. We may from time to time, if you opt to receive it, send you information about our services. If you do not wish to receive such information, please click the link found at the bottom of our emails which will direct you to our Privacy Preferences Tool.
20.1. These terms and conditions and the relationship between you and us (whether contractual or otherwise) shall be governed by, and construed in accordance with English Law.
20.1. If you are a consumer, any disputes concerning these terms and conditions, the relationship between you and us, or any matters arising therefrom or associated therewith (whether contractual or otherwise) shall be subject to the jurisdiction of the courts of England, Wales, Scotland, or Northern Ireland, as determined by your residency.
20.2. If you are a business, any disputes concerning these terms and conditions, the relationship between you and us, or any matters arising therefrom or associated therewith (whether contractual or otherwise) shall be subject to the exclusive jurisdiction of the courts of England and Wales.